The users depending upon UKCloud (which has gone into administration) to get access to mission critical software and data, could have had a disaster on their hands. But, according to government sources, contingency plans that had already been factored into…

Less than half of all strategic supplier relationships achieve the business outcomes the client expects. Just let that sink in for a moment. This means that over fifty per cent of clients are wondering where it all went wrong. This…

When looking to transition from one complex project or outsourcing agreement (including the supplier) to another, one of the key issues we find is that all too often organisations try to ‘fill in the gaps’ from what was being delivered…