The value for money that a service delivers is a vital message to convey on any project. Local authority councillors, on the frontline of public opinion, need to evidence this value for money from outsourced services. And, as the service…

According to the Financial Times (FT), on Wednesday 3 July Serco announced “it had reached a deal with the Serious Fraud Office in which it was hit with a £19.2m fine plus costs for three offences of fraud and two…

When Interserve went into administration there were many who slipped all too easily into the perception that this was going to be Carillion all over again. You didn’t need to look very far to see pundits and papers warning of…