Less than half of all strategic supplier relationships achieve the business outcomes the client expects. Just let that sink in for a moment. This means that over fifty per cent of clients are wondering where it all went wrong. This…

New York-based turnaround management specialists, Alvarez & Marsal, were appointed as administrators of NMC Health after irregularities were discovered in the company’s accounts. By the end of 2020, it was reported they had issued a ‘preliminary notice’ of a potential…

In January 2017, multi-billion-dollar Fortune 500 business AECOM announced its tie-up with IBM. A $2.7 billion IT outsourcing deal to develop a ‘smart water’ solution to drive more efficient water and waste management. It was an ambitious initiative by two…

When you recognise that your outsourced/major projects relationship is not performing to expectations, do you go on the charm offensive, crack the whip to bring them back in line, or do you start considering alternative options? Early termination of complex…

The Retail Times recently ran a story on the state of IT projects in their sector titled ‘UK retailers spend almost £827,000 on failed digital transformation projects’. This was an average for each project the retailers invested in. Retailers Putting…

Another failed procurement funded by taxpayers, the London Garden Bridge, a floral link between Temple and the South Bank and a tribute to the late Princess Diana, was going to be one of the prides of our capital. It was…