It is easy to say that SMART KPIs must clearly align to business objectives and to state that your business vision and your business objectives must be clearly articulated, however, the process needs focus and collaborative input and agreement from…

With the 2015 general election rapidly approaching, understanding the politics behind public-sector outsourcing is essential for organisations that are considering tendering soon for these lucrative, though often very complex, relationships. Things seem to be getting quite politically polarised – Shadow Secretary of…

At Best Practice Group, we regularly get involved in established commissioning partnerships that are in dire need of revitalisation. More often than not, a client will seek out our services with the aim of dismantling their commissioning contract with minimum…