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New Supplier Relationship – Implementation, Performance, ROI

Our experience of optimising the implementation, performance and ROI of over 500 complex supplier relationships, means that we know what ‘excellent’ looks like.​

What we deliver

  • Independent Implementation, Optimisation and ROI Assurance. An evidenced based, performance management framework that means you will achieve great innovation and ROI for the lifetime of your strategic supplier relationship. ​

How you will benefit

  • Optimised value for money. At each stage, the BPG ROI process can determine whether the procurement process is on track. Subsequently, when the solution is implemented, the degree to which value for money is being optimised.​

  • Independent validation of fitness for purpose. It provides an independent view of whether the solution procured and implemented is remaining fit for its purpose and aligned to the business outcomes expected from it.​

  • Whether the solution is achieving the anticipated ROI​. The BPG ROI process can independently determine to what degree the solution is achieving the expected ROI outlined in the business case. Recommendations can be made as to how to optimise ROI further.​

Key contents of the Performance, Implementation and ROI​ method

Step 1 : It starts with implementation planning

We work with you and your supplier to implement the foundations of ROI, appropriate performance measures and project activities aligned to business outcomes. ​

Step 2 : Project governance

Providing clear visibility of roles and responsibilities taking into account the supplier’s “expert responsibilities” is key. This leads to far less ambiguity in project implementation. ​

Step 3 : Key KPI measures

Structuring KPIs that align to your business outcomes is critical to know the real progress your relationship is achieving. These are incorporated as part of the ROI process.​

Step 4 : Mobilisation

Assuring you have internal and external SRO and project teams that have the knowledge, skills and business acumen to keep to your agreed milestones and mobilisation plan.

Step 5 : Performance management

We advise on the performance process to assure you get the project successfully implemented and fit for purpose, quickly. Next, we assess ROI evidence to validate value.​

Step 6 : On-going ROI optimisation

We’ll support you in ensuring the solution provided (and the contract terms) remains aligned to your changing objectives. We’ll also assess the ROI evidence to assure value.​

Implementation, Performance and ROI is only one element of the BPG ‘Optimise’ method

Evidenced by over 500 complex relationships, it can be implemented quickly to improve service innovation and drive down BAU costs

Take me to the Optimise Method

Share Great Practice

Experience of over 500 complex supplier relationships, means we can share great practice with you that really works.

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Drive maximum value

Implementation, Performance, ROI helps support the 10 characteristics that drive maximum value in complex supplier relationships.

A brilliant project outcome

This is part of the ‘Optimise’ process; a proven method assuring a brilliant project outcome and an excellent supplier relationship.

5 steps to a great new relationship

See the 5 steps to making sure new complex supplier relationships work really well.

Clients that we support

Most of our clients are already highly experienced in complex supplier relationships. Click here to see how we help them take complex supplier relationships to the next level.