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New Supplier Relationship – Procurement Support For Complex Solutions

To ensure your new supplier relationship meets business outcomes, we start with ‘what good looks like’ for a successful implementation of the solution/service. Then we reverse engineer the procurement process around it.

What we deliver: Procurement Assurance

  • A procurement process that assures a fit-for-purpose solution implementation. Our experience of optimising the performance of over 500 complex relationships, means we understand ‘what a good procurement’ needs to look like to be successful and assure a successful implementation.

How your procurement will benefit

  • Faster, safer, assured. Our service provides an independent and integrated team approach that gives critical friend support. In turn, you will receive better certainty that the procurement process, solution implementation and benefits expected are more likely assured.

  • Optimised value for money. At each stage, the BPG ROI process can determine whether the procurement process is on track. Subsequently, when the solution is implemented, the degree to which value for money is being optimised.​

Key contents of our Procurement Support for complex solutions

Step 1 : Agree competing priorities

Internal stakeholders often have differences in priorities of requirements from the procured solution. We facilitate stakeholder prioritisation aligned to business outcomes. ​

Step 2 : Facilitate procurement and contracting strategy

If a procurement strategy already exists, we review where the strategy is likely to lead to a successful supplier selection and solution implementation and where challenges might exist.​ Otherwise, we will create a procurement strategy for you.

Step 3 : Early market engagement insights

Review the depth of insights the early market engagement has provided. Have those insights influenced the procurement route, requirements or implementation?​

Step 4 : The procurement process and documentation

We support the implementation of the strategy by either leading the programme or providing ad-hoc strategy and/or document structuring and QA. to the procurement implementation.

Step 5 : Procurement technicalities

We’ll help you layout the individual steps of the procurement process, including issuing the SSQ/ITT, requirements, contract, project planning and on-going strategic/tactical advice.​

Step 6 : Stakeholder and supplier communication

We’ll set up reporting systems so that weekly updates as to procurement progress, accelerators that are speeding matters up, and hurdles slowing matters down, are visible.

Step 7 : Supplier dialogue/negotiation support

Advise (or lead) in procurement discussions with the vendor over clarification of its proposals aligned to the client business outcomes. This usually covers technical, commercial and legal. negotiations.

Step 8 : Supplier selection (and avoid challenge)

The provision of strategic procurement support of fair and equitable supplier selection criteria that is (a) legally compliant and (b) assures a fit for purpose solution is procured.​

Step 9 : Pre-contract; supplier’s due diligence

We assure the supplier asks the right questions to validate your expectations. This assures the supplier’s solution is contractually accountable for fitness for purpose.​

Step 10 : Contract terms and drafting negotiation

We facilitate drafting agile and fit for purpose contract terms with the supplier and its legal team. You’ll be commercially protected and will drive great behaviours. ​

Step 11 : Implementation planning

Advise (or lead) in assuring the supplier is mobilising implementation of the solution in line with your business outcomes. Further assuring aligned roles and responsibilities.​

Step 12 : Supplier relationship/performance management

We advise on how to support optimisation of the relationship to ensure the solution remains fit for purpose on an on-going basis.​

Complex Procurement Support is only one element of the BPG ‘Optimise’ method

Evidenced by over 500 complex relationships, it can be implemented quickly to improve service innovation and drive down BAU costs

Take me to the Optimise Method

Procurement Best Practice

Experience of over 500 complex supplier relationships, means we can share great practice with you that really works.

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Drive maximum value

Complex Procurement Support helps support the 10 key characteristics that drive maximum value in complex supplier relationships.

A brilliant project outcome

This is part of the ‘Optimise’ process; a proven method assuring a brilliant project outcome and an excellent supplier relationship.

5 steps to a great new relationship

See the 5 steps to making sure new complex supplier relationships work really well.

Clients that we support

Most of our clients are already highly experienced in complex supplier relationships. Click here to see how we help them take complex supplier relationships to the next level.